Thank you for shopping with Lennox Adventures. We are committed to ensuring your order reaches you quickly, safely, and efficiently, no matter where you are in the world.
Order Processing
All orders are processed within 2 to 4 business days after confirmation. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been confirmed, you will receive a confirmation message with your order details.
Shipping Time
Delivery times vary depending on your location. Our team works closely with reliable courier partners to ensure your order arrives as soon as possible. You will receive a notification once your order has been shipped.
Shipping Charges
Shipping costs may vary based on your delivery location and order size. Any applicable shipping fees will be displayed at checkout before confirming your purchase.
Cash on Delivery Orders
Since Lennox Adventures offers a cash-on-delivery payment option only, please ensure someone is available at the provided address to receive and pay for your order at the time of delivery. Our delivery partners may contact you before arrival to confirm availability.
Order Tracking
Once your order is shipped, we will provide you with tracking details, if available, so you can monitor the delivery progress directly through the courier’s website or contact channel.
Delayed or Lost Packages
While we make every effort to deliver your order on time, delays may occasionally occur due to factors beyond our control, such as weather conditions or customs procedures. If your order is significantly delayed or lost, please contact us at [email protected] for assistance.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before submitting your order. Lennox Adventures is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
Contact Us
For questions regarding shipping, tracking, or delivery, please contact our support team at [email protected]. We are always here to help ensure your order reaches you smoothly and securely.
